Answers for often questions

Since we are focused on development partner network, the retail orders are possible in the case that you do not have our partner salon in your city. Please, go to the page «Where to buy?» that to check, and than enter your city, and click «To find representative». If there is our partner in your city, you will see the adress of his salon. So you can get to know about size, price in their salon.

If there isn’t a partner in your city- you’ll see a button after click " To see retail prices and make an order», on which you will be redirected to the catalog with open retail prices near each dress.

You can view wholesale prices after registration. Login and password will be automatically send to your e-mail address to enter the site for 5 minutes. You should copy it and past to need field to avoid errors and click Enter. After entering you’ll see price near every dress.

Also you can send us a request to any messenger in «Contacts» and in reply we will send you a price list.

If you have decided what a model you want, — at the right side click the button «Buy retail».

You will be redirected to the page where you need to enter your city and click the «Search Representative» button.

a) If the address of the salon has appeared:
— Please, visit the partner’s salon where you can check availability of the dress and specify the price.
We are not accept orders from our partner’s cities. Please, contact them.

b) If system show that there is no partners in your region:
- click the button «To view retail prices and make an order»
- you will be redirected to the catalog with open retail prices near each dress. Over the photos of models in the catalog there is a search item by numbers.
Write a number of the dress you liked and click «Enter». You will be redirected on the page of the selected dress.
- On the right near price chose the size, color you need and add the order to the basket.
- Click on link «To make an order» in the basket.

- Check that your order is right: size, color, model.
- If you have doubts in chosen size, click button «add requests» and write your measurements. How to get know your size right, you can read in our article «How to get know your wedding dress size»
— Click «Make an order»
— Enter an information about customer and click button «Arranging and Delivery».
— Enter an information about the recipient of the order and click «To Send».
— The system will inform you that your order is accepted and our managers will contact to you.

You can make an order on our web site or write us to our mail.

а.) Wholesale order through the site.
— To make an order you need to Log in or Create an account as a wholesale buyer. -На указанный при регистрации e-mail — Copy it and past to need field to avoid errors and click Enter.
— Near each model you can view price, and can choose size and color, and than click button «Add to card». — Add to card all models you would like to order with color and size
— Click on link «To make an order» in the shopping card.

Check that your order is right: size, color, model. If necessary you can adjust the setting or delete a model.

— If you have requests to the dresses, write them, press «Add a request» near a model in the basket,
— Click «Make an order»
— Enter an information about customer and click button «Arranging and Delivery».
— Enter an information about the recipient of the order and click «To Send».
— The system will inform you that your order is accepted and our managers will contact to you.

б.) Send wholesale order on e-mail:

send a letter with your order to us on e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

In the letter indicate numbers of models, size and color. For example:

Model xxxx, size 44, color white.
Model xxxx, size 46, color ivory.
Model xxxx, size 48, color as on photo.

Write information about recipient:

1.Name, Surname
2.Street, number of house and flat
3.City/State
4.Region
5.Country
6.Zip code
7.Phone number

Inform about the desired option for sending the order.
When we will get your order, we contact to you during working day.

Our manager will contact with you after receiving the order and specify the convenient payment option for you or 50% of the advance payment.

We are a manufacturer and produce dresses for each customer by his order. Tailoring time is 4 weeks because of big loading. The terms are the same as for wholesale or as for retail orders.

Delivery across Ukraine is carried out by New Mail, Autolux, Intime. The delivery period takes from 1 to 3 days. The cost of delivery is paid by customer. Delivery all over the world is carried out by Ukrainian mail, EMS and couriers. The delivery time takes on average from 10 to 14 days.

Additional discounts are offer to wholesale partners after the 100 dresses order(amount is cumulative).

We make each dress for every customer severally. We don’t work to the warehouse. You specify, in what size the chosen model should be. If you are not sure in size — please, read the article «How to get know your wedding dress size» and indicate your measurements.

If the size is select right, and the measurements are correct, the dress would suit.

No, we don’t. We are make dresses of our production only. Catalogs are updated and added every year, so we hope, you will find a dress among them, which you like.

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